Elephant
§Pricing

Four plans. No surprise add‑ons.

Annual saves 13%. Free for individuals. Pro for single brands. Agency for multi‑client + whitelabel. Enterprise for procurement, residency and SLA.

§Pricing

Four plans. No surprise add‑ons.

Annual saves 13%. Free for individuals exploring. Pro for single brands. Agency for multi‑client + whitelabel. Enterprise for organisations with procurement, residency and SLA requirements.

Free
$0

Two sources, daily sync, 50,000 records. Built for one‑store operators and integration‑test environments.

  • 2 sources · daily sync
  • 50K canonical records
  • 1 destination
  • Community support
Start free
Pro
$79/mo

All sources, hourly sync, 1M records, full audit log, data‑quality engine, every destination. The default for a single‑brand operator.

  • All sources · hourly sync
  • 1M canonical records
  • All destinations + webhook
  • Audit log · 365 day retention
Start 14‑day trial
Enterprise
Custom

SAML SSO, SCIM, AU/EU residency, custom retention, named support, named SLA. The procurement pack is on the Trust Center.

  • Unlimited workspaces
  • SAML SSO + SCIM provisioning
  • Per‑tenant residency & retention
  • Named SLA & support engineer
Talk to the team
§What's in each plan

The line items, side by side.

FeatureFreeProAgencyEnterprise
Data sources2 sourcesAll sourcesAll sources · per clientAll sources · unlimited
Team members15 includedUnlimited internalUnlimited + SCIM
Sync cadenceDailyHourlyHourly · per clientHourly + on‑demand
Library retention30 days365 days365 days · per clientCustom
Destinations1All + webhookAll + whitelabeled PDF / Slack / emailAll + custom
API accessRead‑onlyRead + writeRead + write · per tenantRead + write · audited
Data quality engineIncludedIncluded · per clientIncluded · custom rules
SSO / SCIMGoogle SSOGoogle SSOSAML 2.0 + SCIM 2.0
Data residencyAU defaultAU · EU · USAU · EU · US · per clientAU · EU · US · custom
Audit log retention30 days365 days365 daysCustom (up to 7 years)
SLABest effort99.9%99.9%99.95% · named
SupportCommunityEmail · 1 business daySlack Connect · 4hrNamed engineer · 1hr
§Frequently asked

Five questions, answered plainly.

Do you charge per record?

No. Pricing is per plan, with generous record allowances. Free includes 50K canonical records, Pro 1M, Agency 1M per client workspace, Enterprise custom.

What if I exceed Pro's source count?

We tell you. No surprise upgrades, no overage billing surprises. You'll see a notice in‑app and an email; switch tiers at any time and we'll prorate.

Discount for non‑profits or education?

Yes — 50% off Pro for verified non‑profits and education. Email hello@follow.app with documentation; we'll set it up the same day.

Can I switch tiers monthly?

Yes. Move up or down at the start of any billing cycle. We prorate to the day. Annual contracts can be re‑papered at renewal.

Cancellation?

Any time. 30‑day export window in JSON or Parquet, then permanent deletion. A deletion certificate is available on request.