Two sources, daily sync, 50,000 records. Built for one‑store operators and integration‑test environments.
- 2 sources · daily sync
- 50K canonical records
- 1 destination
- Community support
Annual saves 13%. Free for individuals. Pro for single brands. Agency for multi‑client + whitelabel. Enterprise for procurement, residency and SLA.
Annual saves 13%. Free for individuals exploring. Pro for single brands. Agency for multi‑client + whitelabel. Enterprise for organisations with procurement, residency and SLA requirements.
Two sources, daily sync, 50,000 records. Built for one‑store operators and integration‑test environments.
All sources, hourly sync, 1M records, full audit log, data‑quality engine, every destination. The default for a single‑brand operator.
Multi‑client workspaces, whitelabeled reports on your domain, blended ROAS at the record level, scheduled PDF + Slack delivery.
SAML SSO, SCIM, AU/EU residency, custom retention, named support, named SLA. The procurement pack is on the Trust Center.
| Feature | Free | Pro | Agency | Enterprise |
|---|---|---|---|---|
| Data sources | 2 sources | All sources | All sources · per client | All sources · unlimited |
| Team members | 1 | 5 included | Unlimited internal | Unlimited + SCIM |
| Sync cadence | Daily | Hourly | Hourly · per client | Hourly + on‑demand |
| Library retention | 30 days | 365 days | 365 days · per client | Custom |
| Destinations | 1 | All + webhook | All + whitelabeled PDF / Slack / email | All + custom |
| API access | Read‑only | Read + write | Read + write · per tenant | Read + write · audited |
| Data quality engine | — | Included | Included · per client | Included · custom rules |
| SSO / SCIM | — | Google SSO | Google SSO | SAML 2.0 + SCIM 2.0 |
| Data residency | AU default | AU · EU · US | AU · EU · US · per client | AU · EU · US · custom |
| Audit log retention | 30 days | 365 days | 365 days | Custom (up to 7 years) |
| SLA | Best effort | 99.9% | 99.9% | 99.95% · named |
| Support | Community | Email · 1 business day | Slack Connect · 4hr | Named engineer · 1hr |
No. Pricing is per plan, with generous record allowances. Free includes 50K canonical records, Pro 1M, Agency 1M per client workspace, Enterprise custom.
We tell you. No surprise upgrades, no overage billing surprises. You'll see a notice in‑app and an email; switch tiers at any time and we'll prorate.
Yes — 50% off Pro for verified non‑profits and education. Email hello@follow.app with documentation; we'll set it up the same day.
Yes. Move up or down at the start of any billing cycle. We prorate to the day. Annual contracts can be re‑papered at renewal.
Any time. 30‑day export window in JSON or Parquet, then permanent deletion. A deletion certificate is available on request.